Give your staff the power to find pricing, manage customers, make bookings and control finances all in one place
Despite the growth in online booking, what our research tells us is that the majority of bookings are still done by customers over the phone. After they've used your site to find what they're looking for, picking up the receiver and giving you a call, or even visiting your agency, is still the way a lot of business is being done. That means your staff need access to the same information as the customer has, with the same rich content, and the same search tools, and that's where iSell comes in.
iSell is the complete agency or call centre selling tool for travel. Bringing together the entire administrative suite for your web presence, access to all your bookings, your customer details via our CRM, and an open shopping basket model that allows staff to build up custom travel plans by searching for flights, hotels, cruises, transfers and more. Descriptive content lets staff fully inform the customer about the available hotels or cruises, and access to errata messages and flight rules helps customers make sensible buying decisions. Access to complete customer history, including every search they've ever done - even those on the public website - allows staff members to be prepared and offer better service.
Completely modular, iSell can be setup to meet your business needs. Our iBOS back office system slots right in, as does access to products like Titan, Flytan or Transtan and our massive range of travel suppliers are ready to be booked. As you grow, there's no need to keep re-training staff on how to access the information they need, everything is right here, in one place, online and secure 24 hours a day. Even remote staff like homeworkers can use it without the need for complicated and costly networking solutions, all they need is a web browser and access to the internet.
Built from the ground up specifically to meet the needs of an evolving travel business, iSell is the number one choice for agency systems in the 21st century.
We welcome enquiries from around the world about any of our services. Contact us today.