The first back office system designed from scratch to handle travel business needs in the 21st century
We spent years providing online booking solutions via our Dynamic Packaging product, and everywhere we went, customers kept telling us the same thing, which was that they wanted a back office system that could properly handle all these bookings they were now getting directly from customers 24 hours a day. What they had already just wasn't doing what they wanted, or didn't allow them to import the data their site was now generating, leaving them hiring staff simply to do manual data entry.
That's why we created iBOS, the first back office system designed from scratch to deal with the way travel business is being done in the 21st century. Everything you'd expect from a product like this is here, you can manage all your bookings however they were made, you can generate all your customer documentation, run reports on supplier payments, handle trade accounts, even deal with complaints and refunds. And it's all accessible with nothing more than a browser and an internet connection, 24 hours a day, with all connections encrypted with industry standard SSL. There's no need to buy your own servers, or manage software installations across all your desktops, all your staff will always be accessing the latest version.
Perhaps most importantly, iBOS puts you in control. We offer a full XML interface that lets you put data in, as well as take it back out again. Data exports allow you to easily drop things into Excel or your own reporting solution for doing complex comparisons, and for those with a real thirst for data, we can even provide raw SQL exports. At Traveltek, we believe that the data is yours, not ours, and make it as easy as possible to do what you want with it.
If you find you're just not getting what you want elsewhere, then iBOS could be the solution you're looking for. Whether it's the ease of use, the complete access to your own data, or the customisation that lets you create gorgeous customer documents, we think you'll find something you like.
We welcome enquiries from around the world about any of our services. Contact us today.